Lost or Damaged Item Policy
Matilda Jane strives to make sure every order is complete and in great condition when it arrives to your home. If you experience a missing item from your order or if something arrives damaged, please email firstname.lastname@example.org within 2 weeks of delivery and we will be happy to make sure you are 100% satisfied.
Questions/Concerns, please contact Customer Service:
Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (ET). Closed weekends and holidays.