Flat Rate Economy Shipping (5-10 business days) is $5.95 in the Continental United States, Flat Rate Ground Shipping (3-5 business days) is $9.95 and Flat Rate Express Shipping is $21.95 (1-3 business days). Flat Rate Economy Shipping to Alaska and Hawaii is $9.95, and Flat Rate Express Shipping is $29.95. All prices are in US dollars.
For international shipping, please contact your Trunk Keeper for information. All international shipments must be paid by credit card and are subject to duty. Matilda Jane Clothing is not liable for such duty fees and cannot take a package back if the customer refuses delivery.
Due to the nature of our business, all orders are required to be paid in full at the time of order and cannot be cancelled. By purchasing online or through a Trunk Keeper, you are agreeing to these terms.
Returns & Exchanges
We are certain you will be delighted with your Matilda Jane Clothing purchase. If you are unsatisfied, please let us know and we will happily address your concern.
Download Exchange Form
- All non-defective returns and exchanges must be returned within 30 days of the date your order is delivered.
- All defective items must be returned to us within 60 days of the delivery date.
- During special sales and promotions, items are eligible for exchange or a refund onto a MJC Gift Card.
- All returns must be accompanied by original Matilda Jane packaging; including hangtags, spare buttons, and mesh bags.
- For all returns, please be sure that your package is insured and prepaid.
Price Adjustment Policy
Please note, if an item purchased at full price goes on sale within 3 to 7 days from the purchase date, a gift card for the price difference will be issued.
If an item purchased at full price goes on sale within 2 days from the purchase date, a refund will be granted via the original form of payment.
Our return address is:
Matilda Jane Clothing
ATTN: Returns Department
3619 Centennial Drive
Fort Wayne, IN 46808
Questions/Concerns, please contact Customer Service:
Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (ET). Closed weekends and holidays.